FAQ

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Is it necessary for me to register an account in order to buy an item?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?

We are used to deal with various transport companies.
The choice depends on:

  • - product type
  • - product weight
  • - countries of departure and delivery
  • - means of transportation (air, land, sea)
  • In most cases, we take care of all delivery costs to your address. Therefore, you receive from us an invoice with the final price.
How long will it take to receive the chandelier or furniture?

Good question. Delivery time starts from 2 days if delivering within the country and up to 2 months over the world. Standard delivery time from Europe to America or other way round are 4 weeks. We also want to pay attention that the indicated delivery time counts from the moment when the goods are produced, checked and ready for shipment. At this moment you receive an email informing you that your order is ready and we start the delivery process. We also indicate the approximate delivery time to your door.

You can clarify with our consultants all questions related to the delivery of goods using chat, mail, messenger or phone call.

Do you offer any kind of discounts?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
Do you accept orders from all 50 US states?

Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:

  • - keeping track of your order's delivery status
  • - changing or canceling the order
  • - using your previous purchase history to become eligible for a Loyal Customer's discount
 
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